This is who we are and what we stand for as a company:
Customer commitment
Runaway the Label is first and foremost committed to our customer's happiness. We believe an important aspect of joy is looking good and feeling good, and so our whole team works with our customer's satisfaction in mind. We want people to look and feel expensive without compromising their budget.
High quality
Our aim is to provide women around the world with both stylish, high-quality "forever" pieces at an affordable price point. With frequent releases, our collections are a mix between wardrobe staples and trend-driven styles. Designed with our customers' happiness in mind, made with the highest quality materials we can find and packed with care, our aim is to deliver premium value to our customers.
Integrity
We uphold the highest standards of integrity in all of our actions. We aim to provide all our customers with high quality products and high quality service. If something is amiss, we will endeavour to rectify any situation in order to leave our customer happy.
Teamwork
From our fashion designers in Sydney to our Production Team who make the garments, from our Customer Care team online to our Warehouse Team who pack your orders (and everyone in between), we work closely together daily to bring you fits you'd love.
Respect for people
At Runaway the Label, we value our people, encourage development and reward performance. We believe in fostering a friendly environment in order to achieve high levels of success, as this flows onto how we do our work.
Good citizenship
We value being good citizens in our communities we live and work in, as well as our greater community. We believe in a world where everyone benefits from the same opportunities and enjoys the same rights. Each month, Runaway the Label financially supports four different charities that we believe fight for exactly this.
The first is Apeiron. Based in Nepal, they are a women's shelter who fight to empower women and children and reduce gender-based violence.
The second is MyGapYear Foundation. Based in Cambodia, they build houses and provide furniture and rice for families who would otherwise be victims of poverty. This often leads to limited access to food, safe water and education, working under abusive conditions, sex slavery and child trafficking.
The third is Save The AIDS Generation. Based in Uganda, they are an orphanage who aim to support children and women affected by HIV/AIDS.
We also regularly make one-off donations on behalf of Runaway the Label and our customers, depending on world events and ongoing crises.
Personal accountability
