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Shipping

PLEASE NOTE: Express Shipping does NOT mean express processing. This is a fast shipping method only. During our busier periods, processing of orders may take between 1 - 5 business days. If you require your order urgently, please contact us on     (02) 9560 7259 so we can arrange a quicker dispatch.

*Awaiting Fulfillment means your order has been successfully placed is is waiting to be sent out to you.

 

SHIPPING FOR AUSTRALIA

 

-       FREE EXPRESS SHIPPING for orders over $150!

-       Orders under $150 are a flat rate of $9.95 for Express Shipping

-       All Australian orders are shipped via Australia Post

 

DELIVERY TIME

-       Express Shipping is a next day delivery* service 

-       *Customers outside of Australia Posts Express Post network, delivery can take 2 - 5 business days

-       To see if you are outside of the Express Post Network, click here

-       Orders placed before 9AM NSW time each business day are generally packed and sent the same day

-       Orders that include a PRE ORDERED item are generally sent the same business day with your PRE ORDERED item to be sent once it becomes available

 

TRACKING YOUR ORDER

-       Once your order has been dispatched, you should receive an email from Australia Post with your tracking details

-       All our parcels require a signature upon delivery. If you are not home, a pick-up card should be left and your parcel will be waiting for you at your local post office

 

PRE ORDERED ITEMS

-       Items that are available for PRE ORDER will state this on their product information page

-       Pre Order delivery dates are an estimate only and may arrive before or after the timeframe on the website

-       Items purchased on pre order can only be cancelled for a store credit

-       If your order includes sale items AND pre ordered items, your order will be sent once your pre ordered item arrives

 

INTERNATIONAL SHIPPING

 

-       All international orders are sent via DHL Express Shipping

-       Customs or Import charges MAY be required upon delivery. Please note that Runaway the Label is NOT responsible for covering these costs!

-       Please note delays may occur in sending out your order due to higher shipping prices, troubles with the address provided or any issues with the garments ordered. We will be in contact if this occurs to your order.

 

SHIPPING PRICES

-       The below shipping charges are a flat rate fee for each region.

-       Please note, should your order exceed these flat rate charges due to weight or delivery area, we will contact you regarding further shipping costs

 

NEW ZEALAND

Express shipping: $30.00 AUD

-

US & CANADA

Express shipping: $30.00 AUD

-

UK & IRELAND

Express shipping: $30.00 AUD

-

EUROPE

(INCLUDES: Austria, Belgium, Croatia, Denmark, Finland, France, Germany, Greece, Guernsey, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland)

Express shipping: $35.00 AUD

-

MIDDLE EAST

Express shipping: $50.00 AUD

-

SOUTHEAST ASIA

(INCLUDES: Cambodia, Indonesia, Laos, Malaysia, Philippines, Singapore, Thailand, Vietnam)

Express shipping: $30.00 AUD

-

CHINA & JAPAN

Express shipping: $35.00 AUD

-

WE DO NOT SHIP TO RUSSIA OR UKRAINE

 

 

DELIVERY TIME

-       Express Shipping means you should receive your parcel within 2 - 5 business days of shipping your order

-       Customers in more Rural Areas can take 3 - 7 business days

-       Orders placed before 9AM AEST time each business day are generally packed and sent the same day

-       Please note delays may occur in sending out your order due to higher shipping prices, troubles with the address provided or any issues with the garments ordered. We will be in contact if this occurs to your order.

 

TRACKING YOUR ORDER

-       Once your order has been dispatched, you should receive an email from DHL Express with your tracking details

-       All our parcels require a signature upon delivery. If you are not home, DHL should provide instructions on how to receive your parcel

 

PRE ORDERED ITEMS

-       Orders that include a PRE ORDERED item will be dispatched once that item becomes available

-       Items that are available for PRE ORDER will state this on their product information page

-       Pre Order delivery dates are an estimate only and may arrive before or after the timeframe on the website

-       Items purchased on pre order can only be cancelled for a store credit